SERVICE

After-sales support
Total customer satisfaction on every Schenck Process product you purchase is our top priority. All Schenck Process equipment is quality engineered for sound design, optimum performance, accuracy and reliability to assure continuous, smooth operation of your equipment. We offer you extensive technical support ranging from repairs and retro-fitting, to performance improvement. You can count on our knowledgeable service technicians to provide the experience and expertise you require for your particular application. Call (800) 558-0184 or (262) 473-2441, Monday through Friday,
8 a.m. to 5 p.m. central. 24-hour emergency phone support is available by calling same numbers listed previously and following the phone menu instructions.  



Warranty
Schenck Process covers your purchase with a standard industry warranty covering workmanship and defective parts for one year, but automatically increases to two years if factory start-up is purchased with your order. Extended warranty programs on major components offered. Call us for more details.


Commissioning
Schenck Process Supervised Factory Start-Up Program is the risk-free solution to your equipment start-up requirements. Contracting a Schenck Process authorized service technician guarantees a smooth, quick start-up allowing you to begin use of your equipment on-time. Our technicians are highly trained professionals who bring with them a wealth of product experience. They can identify possible problems before they impact the start-up process.

Factory supervised start-up brochure


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Training
On-site training is available for your staff on equipment operation, maintenance, and troubleshooting. Contact us about specialized programs we can offer your company.




NEW JERSEY OFFICE
277 Fairfield Road Suite 303B• Fairfield, NJ 07004
(888) 742-1244 • (973) 882-4650 • Fax: (973) 882-3796

MONTERREY MEXICO OFFICE
Guerrero 2708 NTE • Monterrey NL Mexico
011-52-8-351-5599 • Fax: 011-52-8-351-5699
U.S. Phone: 210-745-2383

CORPORATE OFFICE
746 E. Milwaukee Street, P.O. Box 208 • Whitewater, WI 53190
(888) 742-1249 • (262) 473-2441 • Fax: (262) 473-2489
e-mail: mktg@schenckamericas.com


©2006 Schenck Process